Delivery & Returns
A shipping confirmation will be sent to you once your purchase has been dispatched from our warehouse. Please allow 14 days for delivery from receipt of the shipping notification. If you have not received your order within this time, please contact our cellar door by emailing email@example.com or calling 08 8296 8261.
We use Australia Post and other trusted couriers for our deliveries. To ensure your juice arrives in the best possible condition, orders may not be dispatched if the temperature is above 35 degrees or expected to exceed 35 degrees during its transit. If your order is delayed due to our heat policy, you will be notified and provided with an anticipated dispatch date.
Delivery instructions, including an authority to leave may be specified during the checkout process. We recommend you specify a delivery address where your order can be received in person. Patritti does not accept responsibility for items stolen when an authority to leave has been specified by the customer.
If the product you receive is faulty, please contact our cellar door to discuss a refund or replacement. Email firstname.lastname@example.org or call 08 8296 8261.